Consigner Info.
Consigner Items
Our consignment shop is designed to help you sell items and recycle quality goods to someone who values our secondhand shopping experience.
Our shop generates money and pays overhead selling things, we lose money when we don't sell. Therefore, we choose consignors based on quality of goods, a willingness to move products at the right price and consignors who are supportive to management.
Consignors in need of every month appointments for living income should sell their goods online or find another consignment shop.
Consignment is by appointment only- Email or stop in to make an appointment at the beginning of each month during store hours, for the following months desired appointment date. 25 items max per appointment. Appointments book up early in the beginning of each month.
Bring your items to the back of the store and call us when you arrive for your scheduled appointment. The phone number is listed on the back door.
Items we accept:
-Women's, Men's, & Kids'/Baby Clothing (In season, current styles preferred. Nothing stained, dirty, wrinkled, pilled, faded, stretched out or with pet hair, missing buttons or deodorant marks. All clothes must come in ironed and on hangers - no exceptions. We do not accept low end brand clothing)
-Handbags & Shoes: Name brands, current styles, excellent condition. We do not accept Payless brand shoes.
-Jewelry: We look for gold, sterling, vintage and better quality costume jewelry. All earrings must be cleaned and have backs. You must separate silver, gold from costume jewelry and label.
-Home decor: such as faux florals, vases/vessels, flameless candles lanterns, trays, bowls, bead garlands, wreaths, etc. Items must be clean, no chips, cracks, etc. and packed safely. Please no yard sale leftovers or Dollar Store items. Any appliances must be new and in original packaging with instructions.
-Books: Popular or current fiction, fantasy, romance, historical fiction, etc.
-Furniture: Larger items need to be approved prior to arrival due to limited space. A photo may be requested for style & condition purposes. All items must be clean and dust-free.
-Intimate items: Undergarments, bathing suits, socks etc. must be new with tags.
Teen/Juniors & 20s-40something clothing styles are currently desired. We may offer a cash payment upfront or consign option for these items.
HIGH DEMAND ITEMS
Small Furniture, Suitcases, Perfume, Jar Candles, Pots/Pans, New Comforter Sets, New Towel Sets, Gold/Sterling Silver Jewelry, Designer Handbags, Designer Sunglasses
We do not accept:
Please note We will not accept any items that smell of cigarette smoke, perfume, must, mildew, mothballs or pets.
We do not accept electronics (TVs, computers, stereo equipment etc.) We do not accept sets of China dishes, dolls, Precious Moments, Lenox, Glass/Crysal Bowls, etc.
Once & Again Consignment reserves the right to reject ANY item for ANY reason.
The Appointment Process
1. Email us at oandaconsignment@gmail.com in the beginning of the month. These appointments emails are in search of an appointment for the following month. Example: early January email inquiries are looking for February appointment dates.
2. In Subject - label it for "February" Appointment.
3. Our consignment times are Wednesday- Saturday 9am - 12 noon on the half-hour. We do make some afternoon scheduled drop offs only for consignor working schedules, etc. In the email let us know what day or times work best for you.
4. We will let you know if we have available days/times for appointments or let you know that we are fully booked for the month.
We have 650 active consignors looking for 125 appointments each month. Consignors who are looking for appointments every month should be prepared to have some patience please. The math simply does not allow us to satisfy every consignor.
25 total items are allowed per scheduled appointment.
All items valued less than $5 will not be accepted due to input labor costs. You may donate the items under $5 to the shop if you wish for someone to have them. We will price them accordingly for someone to purchase that is in need.
October-December appointments will be winter related. (November appointments ONLY for Christmas decor)
January-March will be spring related. (February appointments) ONLY for Easter decor)
April-June will be Summer related.
July-September will be fall related.(September appointments ONLY for Halloween decor)
Please plan your appointments accordingly.
All consignor appointments scheduled are at the discretion of management based on the shops inventory needs.
This is a for- profit business and quality is factored into every decision. Some consignors have needed or desired shop inventory and therefore will be chosen over others.
Example - we may need inventory that is more Home Goods concentrated, Extra Large or Extra Small Clothing etc. Demand impacts what we are looking for in terms of Supply.
Our Consignment Terms
- Appointments are Required for all Consignment.
- Consignment is for sixty days, with a 50/50 split on the contract price.
- No additional consignor fee is charged to you.
- All prices are set by management, however if you have a price request on a select item it MUST be mentioned at drop off.
- A buyer item fee will be added on top of contracted price and will be retained by the shop to cover overhead costs such as POS transaction fee expenses, merchant credit card fees, consignor software, loyalty program, price tags, utilities, etc.
- Items may be marked down or put on "sale" at times for storewide sales. Items may not be picked up early to avoid the sale price.
- Items will be quickly reviewed at your appointment, but final determination of acceptance will be made during pricing, which is up to a week later.
- Any items not accepted must be picked up no more than a week after notification of pricing, or they will be donated (to the store and/or a third party).
- Consignor is responsible for keeping track of their own expiration dates, which is shown on the email you receive after your items are priced and your consigner portal. No other notice will be given for expiration dates. Consignor will not receive credit for any item sold after their expiration date.
- If you want to claim unsold items, you must come in to the store within a week of your expiration date and gather them at no charge.
If you would rather, O&A staff will pull your unsold items from the sales floor and hold them for up to a week for a $15 fee. Please call ahead if you would like the full service O&A staff concierge pick up.
- Any items not claimed within 7 days of their expiration date will be considered donated by the consigner and become the property of Once & Again Boutique and Consignment.
- If a consigned item is holiday related, Once & Again has the right to place the item on clearance (50% off) on or close to the holiday.
- For any other questions, you can refer to your consigner contract and send us an email.